Best NDIS compliance software for SIL providers (2026)
"Compliance software" means five very different things in the NDIS market, and most comparison pages pretend otherwise. We build one of the products below, so read this as an opinionated but honest map: what each approach actually does, what it costs (checked July 2026, links at the bottom), and which one fits which provider — including the situations where ours is not the right pick.
What kinds of "NDIS compliance software" actually exist?
When SIL providers search for compliance software they're usually trying to solve one of three problems: get the documents (for registration and the certification audit), keep the evidence (registers, incidents, notes that prove the documents are lived), or run the service (rosters, claims, invoices). No single product does all three well. The market splits into five approaches: static template kits, living compliance systems, QMS/standards libraries, practice management platforms, and consultants. The right choice depends on which problem is actually yours — and where you are relative to the 1 October 2026 application deadline.
How do the options compare?
| Approach | Examples & price | Strong at | Gaps |
|---|---|---|---|
| Living compliance system | SILReady (that’s us) $595 one-time pack + optional $79–$449/mo | Personalised document pack mapped to the final 2026 SIL standards, living registers, AI note/claim checks, audit-readiness scoring, evidence packs | SIL-focused (not a general NDIS suite); no rostering or claiming engine |
| Static template kit | NDISCompliant Complete SIL Kit — $297 $297 one-time (early-bird, GST incl.) | Cheap, immediate, solid document coverage (70+ documents); good if you just need paper to customise | No personalisation, no updates when standards change, no registers or ongoing evidence — the kit is done when you download it |
| QMS / standards library subscription | Centro ASSIST (from $1,900 + GST/yr); BNG SPP (annual, scaled to revenue — from roughly $2,090 incl. GST) $1,900–$2,100+/yr | Deep standards content across many modules, self-assessment tools, policy libraries maintained by compliance teams | Generic content you still tailor yourself; little operational evidence (your registers, notes and incidents live elsewhere) |
| Practice management platform | ShiftCare (from $9/user/mo); Astalty ($64/user/mo, support workers $30); Vertex360 (from ~$26–35/mo, participant-based) $9–$64 per user (or ~$26+ flat)/mo | Excellent rostering, shift notes, invoicing and claiming — the operational backbone of service delivery | Not mapped to the Practice Standards: no policy set, no standards-to-evidence mapping, compliance modules are add-ons not the core |
| Compliance consultant | Independent NDIS consultants $3,000–$10,000+ per engagement | Human judgement, tailored documents, audit coaching, someone to call at Stage 1 | Most expensive path; quality varies widely; documents often stop being maintained the day the engagement ends |
Prices checked July 2026 against public pricing pages (linked below) — most vendors change pricing at least yearly, so confirm before buying.
Each approach, honestly
Static template kits — cheap paper, your labour
Kits like NDISCompliant's $297 Complete SIL Kit are genuinely good value for what they are: 70+ documents covering the Core Module outcomes, written by people who know the standards. If your only problem is "I need the documents and I'm happy to spend the evenings tailoring them," a kit is the cheapest defensible answer. The honest limits: nothing is personalised to your homes or ratios, nothing updates when the rules change (and 2026 is a year of change — see the reform tracker), and a kit gives you no registers, no reminders and no evidence trail. A kit is a starting line, not a system.
Living compliance systems — documents plus the evidence loop
This is the category SILReady is in, so discount accordingly. The pitch: a one-time pack ($595) of 30+ documents generated personalised — your service, homes, ratios and state, mapped to the final 2026 SIL standards including the separated tenancy and support agreements — plus an optional subscription ($79–$449/mo by participant count) that keeps the system alive: registers, incident and note checks, audit-readiness scoring, and evidence packs for the auditor. The honest limits: it's SIL-specific, and it doesn't roster staff or process claims — providers who need operational software still pair it with a platform from the next category.
QMS libraries — depth for organisations with compliance staff
Centro ASSIST (core module $1,900 + GST/yr) and BNG's Standards and Performance Pathways (annual subscription scaled to organisation revenue; from around $2,090 incl. GST) are serious standards libraries: cross-mapped standards sets, self-assessments, policy content maintained by actual compliance teams. For a multi-module organisation with a quality manager, they're often the right backbone. For a small SIL provider they can be overkill: you pay yearly for a library of which you need one shelf, the content still arrives generic, and your operational evidence — the registers and records auditors ask for — lives somewhere else.
Practice management platforms — operations first
ShiftCare (from $9/user/mo, 5-user minimum), Astalty ($64/standard user/mo, support workers $30, GST incl.) and Vertex360 (participant-based, from roughly $26–35/mo) are excellent at what they're for: rostering, shift notes, NDIS invoicing and claiming. Many SIL providers should absolutely run one. But their compliance features are modules bolted to an operations core — none of them maps your service to the SIL Practice Standards, generates your policy set, or tells you what an auditor will ask for. Buying a rostering platform because registration is looming is the classic category error: you end up operationally tidy and still not audit-ready.
Consultants — judgement by the hour
A good consultant ($3,000–$10,000+ per engagement) reads your actual service, writes documents that fit it, and coaches you through Stage 1 and Stage 2. For providers with complex histories or no internal capacity, that judgement is worth the money. The risks: price, variable quality (there is no register of NDIS consultants), and the cliff at the end of the engagement — documents stop being maintained the day the invoice is paid. If you go this route, insist on editable files you own and a handover of the mapping between documents and standards.
What should you choose for your situation?
| Your situation | Sensible pick | Why |
|---|---|---|
| New SIL provider, 1 home, tight budget, comfortable doing your own tailoring | Static kit ($297) — or SILReady pack if you want personalisation done for you | A kit gets you paper fast; budget real evenings to customise it and accept it won’t update itself |
| New or unregistered SIL provider who needs to be audit-ready for the 1 Oct 2026 deadline | SILReady ($595 pack, add a plan if you want ongoing checks) | Personalised documents mapped to the final standards plus registers and readiness scoring — the audit is the whole point |
| Established provider (10+ participants) with documents sorted but chaotic daily operations | Practice management platform (ShiftCare / Astalty / Vertex360) | Your bottleneck is rostering and claiming, not policies — fix operations first, keep your compliance system alongside |
| Multi-service organisation registered across several registration groups | QMS library (Centro ASSIST / BNG SPP), possibly plus a consultant | You need standards coverage across many modules, and you have staff whose job is tailoring content |
| Complex history (past non-conformities, restrictive practices at scale) or zero internal capacity | Consultant ($3k–$10k+), with any of the above underneath | Human judgement is worth paying for when the risk is concentrated — but insist on editable documents you own |
Two cross-cutting rules. First, don't buy two products that solve the same problem — a QMS library plus a template kit is paying twice for generic documents. Second, sequence by deadline: if you're unregistered, documents and audit-readiness come before operational software, because the registration requirement is the existential one — use the audit cost calculator to budget the audit itself alongside whichever preparation route you pick.
Pricing sources
All prices checked July 2026 against these public pages — confirm current pricing with each vendor: NDISCompliant · Centro ASSIST · BNG SPP · ShiftCare · Astalty · Vertex360. SILReady pricing is on our pricing section. Consultant figures are market ranges, not a single firm's rate card.
See what your service actually needs first
Before buying anything — ours included — take the free 2-minute quiz. It confirms whether registration applies to you, the audit type, and every document an auditor will ask for.
Take the free quizWritten by the Clarova regulatory team · Reviewed 2 July 2026 · Sources: NDIS Commission, legislation.gov.au (F2026L00802)
SILReady is built by Clarova, an Australian company. This page is general information, not legal or registration advice — the NDIS Quality and Safeguards Commission is the authoritative source for registration requirements.